A to Z

This A to Z list will point you in the right direction to finding more information about the entitlements or services you might receive once you are a pensioner. You can also look up pension options open to you if you are planning or reviewing your retirement income. Click on the relevant letter below.

For more options visit the A to Z of the Department for Work and Pensions website

National Insurance contributions: If you have any questions about National Insurance contributions, the HM Revenue & Customs National Insurance Contributions office may be able to help.

Find more information about National Insurance contributions on the HM Revenue & Customs website

Find out more about gaps in your National Insurance contributions

If you live in Northern Ireland contact the Northern Ireland HM Revenue & Customs National Insurance Contributions Office on 028 9025 1411, Monday to Friday, from 9.00am to 3.30pm or you can write to:

HM Revenue & Customs
National Insurance Contributions Office (Northern Ireland),
24-42 Corporation Street,
Belfast
BT1 3DP
You can also visit HM Revenue & Customs website

National Insurance contributions for overseas customers are dealt with by HM Revenue & Customs.
Find out more about National Insurance Contributions overseas on the HM Revenue & Customs website

National Insurance credits: In some circumstances you may be credited with earnings to help you get State Pension if you do not have earnings in a tax year which reach the level needed to make it a qualifying year.

National Insurance queries for overseas customers:
Find out more about National Insurance contributions overseas on the HM Revenue & Customs website
Find out which benefits you may be entitled to upon your return to the UK on the Department for Work and Pensions website

National Pensions Debate: This is the current national debate on how our pensions system can support our aging society in the future.
Find out more about the National Pensions Debate on the Department for Work and Pensions website

Neighbourhood Watch: This is one of the biggest crime prevention initiatives in the UK. The scheme allows local people to work together to help the police cut crime.
Find out more about Neighbourhood Watch

New Deal 50 Plus: Go to Paid work

NHS Direct: This is a 24-hour telephone helpline open 365 days a year. The service aims to provide clinical advice as well as access to more general advice and information. You can also access NHS Direct online.
Find out more on the NHS Direct website

Northern Ireland: If you live in Northern Ireland find out more information on the Department for Social Development website

Nursing Homes: Go to Residential care